Consumer Compliant Notice

The Carmine State Bank is chartered, licensed, or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Carmine State Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail:
2601 North Lamar Boulevard
Suite 300
Austin, Texas 78705-4294

Telephone: 877-276-5554 Toll Free
Fax: 512/475-1313
E-mail: consumer.complaints@dob.texas.gov
Website Address: www.dob.texas.gov




USA PATRIOT ACT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will ask to see your driver’s license or other identifying documents.